01
Join, renew, rejoin
The full member lifecycle on NPSP — household and organization records, membership terms, and lapsed-member win-back — instead of a join form bolted onto a generic CRM.
industries · associations & non-profits
Member experiences designed for continuity and trust .
Membership platforms on Salesforce NPSP, member portals, dues and renewals, event ticketing, and the payment rails underneath — for associations that have outgrown three disconnected systems.
Salesforce NPSP for Associations & Non-profitsactive
what we build for associations
The member lifecycle, end to end.
02
Member portals
Experience Cloud portals for self-serve renewals, profile updates, directory listings, and receipts. One login, not three.
03
Dues & payments
Moneris or Stripe wired directly into join and renewal flows, so the charge, the receipt, and the member status change in one step — and finance reconciles one ledger.
04
Event ticketing
Conference and continuing-education registration on the same platform as the member record, so member pricing and attendance history don't live in a separate tool.
05
Member communications
Marketing Cloud journeys for onboarding, renewal reminders, and lapsed outreach — triggered by lifecycle stage, not sent by hand from a spreadsheet export.
06
Board reporting
Dashboards for retention, dues revenue, and event registration that your executive director can pull without booking a consultant.
case study · 2025
CCA: three portals became one.
The Chiropractic Association of Canada served 7,200+ members across three separate portals — three logins, three data sets, three renewal paths. We unified join, renew, and rejoin on NPSP, brought dues and event registration onto the same rails, wired Moneris for payments, and rebuilt member communications as Marketing Cloud journeys. Member learning runs on Thinkific, integrated across WordPress and Salesforce.
- 7,200+ members
- 3 portals unified
- dues + events on one platform
- Marketing Cloud journeys
- Thinkific learning integrated
- Moneris payments
- shipped 2025
working with us
Same terms in every industry.
Free consultation
A call and a proper look at your stack before any money moves. No charge, no obligation.
Fixed-quote projects
Builds, integrations, and rescues scoped and quoted before we start. The number holds unless the scope changes.
Monthly management from $850
Ongoing development, monitoring, and support month to month. No long-term contract — cancel anytime.
faq
What associations ask us first.
Usually. A lot of our association work starts alongside an incumbent AMS — a portal fix, a Marketing Cloud cleanup, or planning the migration for when the contract ends. You don't have to rip anything out to start.
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